Shipping policy

All the items at BROSS BEFORE HOS BOUTIQUE are designed and produced in Indonesia. Deliveries within Indonesia will normally be quicker than international, depending on the destination address. At the moment we trusts FedEx express all the deliveries. Terms and conditions apply for delivery of art objects.

DELIVERY TIMEFRAME
1)Deliveries are processed on Monday-Saturday.
2)We do not ship on Sundays and Public Holidays.
3)All orders with confirmed payments before 16.00 WIB will be processed on the same day.

All regions in Indonesia, estimated delivery: 2-5 working days.
Free shipping for Indonesia area with order minimum 1.500.000 IDR.
Indonesia - delivery within 1 - 3 business days
Rest of the World - delivery within 14 business days

All orders are dispatched from our warehouse located in Bali, Indonesia. We endeavor to prepare your purchase within 48 hours of order placement.
if your basket has at least one made-to-measure item - entire order will be delivered once customized item is ready. (Please follow the production timeframe at the product description)

As delivery is proceeded you will be provided by tracking number. BROSS BEFORE HOS BOUTIQUE will not be responsible for parcels that are lost in transit or experience failed delivery attempts for any reasons. The returns postage will be of the customer's own expense and will not be reimbursed. You will be charged import duties & taxes. This amount will be deducted from your refund.

INTERNATIONAL TAXES & DUTIES

Estimated Standart delivery: 7-14 working days.
Estimated Express delivery: 4-9 working days.

International shipping costs are calculated in kilograms which we informed on the checkout.

Shipping to the following locations is unavailable due to postal restrictions: Afghanistan, Iran, Pakistan, Iraq, Myanmar, Serbia, Syria and North Korea.

Please be aware that if you are purchasing online from outside Indonesia, you may be charged custom duties and taxes. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.

BROSS BEFORE HOS BOUTIQUE takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed by receiving country, also for any delays in delivery time caused by customs of receiving country or shipping company.

Shipping fees and taxes will not be refunded for delivery items that are refused due to tax and custom duties regulations of country - receiver.

For further information, we advise you to contact your local customs office.

*Please note for any inquiries, you can contact us at  bbhwear@gmail.com It is always a pleasure to help you.